Service & Repairs
Common Questions...
I bought my bike online can you service it?
That depends, if it's a brand we carry or one of the motor systems listed above than yes! Unfortunately many online ebike brands do not have dealerships that support their product after the initial sale. Also many of these bikes have components that do not meet our standard of safety and quality. We respectfully do not service these bikes.
Can you fix my Rad bike?
We can do standard routine mechanical maintenance on Rad Power bikes. If the specific model does not have a UL2271 certified battery than we ask you remove it prior to dropping it off for your appointment. We are unable to source or replace any Rad OEM parts including electric assist components.
Do you repair batteries?
Do to the danger associated with dissembling lithium batteries we do not offer battery refurbishing services. We can replace OEM batteries for brands that we carry listed above.
